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QUALITY & SAFETY
Iator Medical Unit, faithful to its principles and based on American standards of operation, offers high quality services to its patients.
Within the strict framework of these standards applies to all areas of Medical Unit, the Quality Management System with the objective of the seamless operation, the continuous monitoring of parts and immediate response to the needs of patients, but also of its partners, thus ensuring the high quality of the procedures on services provided.
To achieve these goals, the following must be considered:
- The requirements of the international standard CYS EN ISO 9001: 2008
- The needs of our patients
- The need for continuous training and development of employees in Quality Management issues
- The regulations and policies that regulate the operation of our activities.
The Quality Management System that is applied, fully meets the requirements of the International Standard “Management System ISO 9001: 2008”, and provides all the necessary resources for its operation.
IATOR Certification emphasizes our commitment to patients, for the continuous improvement of our services.
IATOR Medical Unit based on US standards, certified specialist doctors who hold relevant qualifications from Greece and the United States and serve the function of medicine in terms of prevention, diagnosis and treatment. Scientific Officers have twenty years of clinical experience in the treatment of Chronic, Metabolic and Autoimmune Diseases. All partners are constantly updated on the latest scientific developments (studies, workshops, conferences), in order to always be able to offer upgraded health services.
We know that the privacy of our patients is important. For this reason, we keep strict policies, fully harmonized with the provisions of the General Regulation on the Protection of Personal Data (GDPR) 2016/679, as the Medical Ethics Code.
Our goal is to meet the needs of our patients at all levels, meeting their expectations and ensuring the high quality of services by providing the necessary resources, well-trained staff and the use of modern machinery.
The result of all this is the implementation of best international practices with the sole aim of providing an environment of trust and security, both for patients and staff of the Medical Unit, thus contributing to the active participation of employees and the promotion of team spirit, as well as Security and environmental responsibility are guarantees for the operation of the Agency.
Necessary process is the implementation of specific objectives and the implementation of regular evaluations through the inspections of the Heads of each department, patient satisfaction surveys and the analysis of statistical data resulting from the recording of data during the implementation of these procedures.